DrT's Blog
Business Perspectives · Upcoming White Paper
The Paradox of Modern Capitalism: Scientific Management, Corporate Governance, and the Failure of Operational Excellence
A developing white paper on how short-term financial incentives, gaps in scientific reasoning, and misunderstanding of process variation can displace customer value. It considers Lean Six Sigma, STEM competency, and data-driven management as foundations for sustainable performance.
Preview · Coming soon
Book Reviews & Commentary
Breakneck: China's Quest to Engineer the Future — Dan Wang
Upcoming book review and commentary by Dr. T, considering the book's themes of engineering, institutional priorities, and economic development through the lens of critical thinking, operational excellence, and STEM education.
Review forthcoming · Commentary in preparation
Tributes & Memorials
Remembering Professor George P. McCabe — A personal tribute to an extraordinary scholar and mentor.
Reflections & Commentary
Selected observations and archival writing on business, education, customer experience, and personal journeys.
Occasional reflections, observations, and ramblings.
A place for DrT's thoughts on community service, education, business, data, AI, and the questions that arise along the way.
In Memory of George McCabe
A personal tribute to my Purdue doctoral advisor, whose scholarship, mentorship, and humanity shaped my life and career. Read the complete remembrance.
Recycled Glass and the Process of Improvement
Coming soon.
The Good: The Dreamer Giver and Dreamer
From the archive · By Dr. T.
On a trip to Denver, DrT began reading Bruce Wilkinson's The Dream Giver. His reflection explores choice, stepping beyond familiar routines, and six practical steps toward pursuing a dream.
U.S. Airlines Get Failing Marks From Passengers
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An archived discussion of airline passenger satisfaction and service failures.
Are your customers happy?
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Thoughts on customer service, product quality, and Lean Six Sigma.
Previous Job Listings
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Two historical listings: Director, Quality Improvement, and Quality Assurance Manager.
Original archive
Read the archived LodeStar blog. These earlier posts reflect their original time and context.
From Ankara to customer-focused improvement
DrT's journey through teaching, Hewlett-Packard, SAS, consulting, public service, and community work, with his improvement triangle updated for AI and data science.