Course Objectives � Understand the role of SQC in business � Learn to design flowcharts � Be able to create cause and effect and Pareto diagrams � Understand the dual function of control charts � Understand the relationship between hypothesis testing and control charts � Recognize Common cause vs special cause variation � Understand the most commonly used control charts, Xbar, R, S, p and Capability indices, Cp, Cpk,Cpm � Become familiar with advanced charting techniques: EWMA, CUSUM charts |