Course Objectives · Understand the role of SQC in business · Learn to design flowcharts · Be able to create cause and effect and Pareto diagrams · Understand the dual function of control charts · Understand the relationship between hypothesis testing and control charts · Recognize Common cause vs special cause variation · Understand the most commonly used control charts, Xbar, R, S, p and Capability indices, Cp, Cpk,Cpm · Become familiar with advanced charting techniques: EWMA, CUSUM charts |